Error Code 80180014: Troubleshooting Solutions Revealed

To fix Error Code 80180014, check and ensure that Personally owned devices are allowed for Windows (MDM) in the Device Enrollment restriction policy. Login to the Microsoft Intune admin Center, go to Devices -> Enroll Devices -> Enrollment restrictions.

Error Code 80180014 is a common issue that occurs when adding a work/school account to Windows and unable to enroll the device to Azure AD. This error is caused by the Device Enrollment restriction policy in place. To resolve this issue, you need to check and make sure Personally owned devices are allowed for Windows (MDM) in the Device Enrollment restriction policy.

To do this, login to the Microsoft Intune admin Center and navigate to Devices -> Enroll Devices -> Enrollment restrictions. By correcting this policy, you can resolve the error and successfully enroll your device to Azure AD.

Table of Contents

Understanding Error Code 80180014

When it comes to device enrollment in Azure Active Directory, Error Code 80180014 can sometimes occur, causing frustrations for users. Understanding this error code is essential for troubleshooting and finding a solution. In this section, we will explore what Error Code 80180014 is, common scenarios where it occurs, and the impact it has on device enrollment.

What is Error Code 80180014?

Error Code 80180014 is an error message that indicates there is an issue with device enrollment in Azure Active Directory. It typically occurs when a work or school account is added to Windows, but the device cannot be enrolled in Azure AD. This error can prevent the device from accessing certain resources and services such as Wi-Fi. Understanding the reasons behind this error is crucial in resolving it and ensuring a smooth device enrollment process.

Common scenarios where Error Code 80180014 occurs

Error Code 80180014 can occur in various scenarios related to device enrollment in Azure Active Directory. Some common scenarios include:

Adding a work or school account to Windows and encountering difficulties in enrolling the device in Azure AD.
When the Device Enrollment restriction policy is in place, and personally-owned devices are not allowed for Windows (MDM) enrollment.

To fix this error, it is important to check and ensure that personally-owned devices are allowed for Windows (MDM) enrollment in the Device Enrollment restriction policy. This can be done by logging into the Microsoft Intune admin center and navigating to Devices -> Enroll Devices -> Enrollment Restrictions.

Impact of Error Code 80180014 on device enrollment

Error Code 80180014 can have a significant impact on device enrollment in Azure Active Directory. When this error occurs, the device may not be able to access certain resources and services, such as Wi-Fi. It can also hinder the proper functioning of the device management system, causing inconvenience to the user.

Resolving this error is crucial for ensuring a smooth and seamless device enrollment process. By addressing the underlying issues and following the necessary steps, users can overcome Error Code 80180014 and successfully enroll their devices in Azure AD.

Troubleshooting Error Code 80180014

If you are encountering Error Code 80180014 while enrolling your device in Azure AD, don’t worry, we’re here to help you troubleshoot the issue. In this section, we will cover some common steps to resolve this error code. Let’s get started!

Checking Device Enrollment restriction policy

The first step to troubleshoot Error Code 80180014 is to check the Device Enrollment restriction policy. This policy determines whether personally owned devices are allowed for Windows (MDM) enrollment. To check this policy:

Log in to the Microsoft Intune admin Center.
Click on Devices -> Enroll Devices -> Enrollment Restrictions.

Make sure that personally owned devices are allowed for Windows (MDM) in the Device Enrollment restriction policy. If this option is not enabled, enable it and save the changes.

Verifying MDM terms of use URL

Another possible cause of Error Code 80180014 is an incorrect MDM terms of use URL. To verify the MDM terms of use URL:

Sign in to the Azure portal.
Select Azure Active Directory.
Select Mobility (MDM and MAM), and then click Microsoft Intune.
Select Restore default MDM URLs, verify that the MDM terms of use URL is set to https://portal.manage.microsoft.com/TermsofUse.aspx.
Choose Save to save the changes.

By verifying and correcting the MDM terms of use URL, you can potentially resolve the Error Code 80180014.

Resolving conflicts with work/school account and Azure AD enrollment

If you receive this error code when adding your work/school account to Windows and trying to enroll your device in Azure AD, there might be a conflict between the two. To resolve this issue:

Make sure that you have added your work/school account correctly to Windows.
Verify that your device is connected to the internet.
Check if there are any restrictions in place that prevent device management from being enabled on your device.

By following these steps, you can address any conflicts between your work/school account and Azure AD enrollment, potentially resolving Error Code 80180014.

We hope these troubleshooting steps help you resolve Error Code 80180014 and successfully enroll your device in Azure AD. If the issue persists, consider reaching out to Microsoft support for further assistance.

Best Practices For Resolving Error Code 80180014

Troubleshooting error codes can be frustrating, but with the right knowledge and steps, it is possible to resolve them quickly. Error Code 80180014 is commonly encountered when enrolling devices in Azure AD. In this section, we will explore the best practices and solutions to fix this error and ensure successful device enrollment in Azure AD.

Enabling personal enrollment for Windows (MDM)

In order to resolve Error Code 80180014, you need to check and ensure that personal enrollment for Windows (MDM) is enabled in the Device Enrollment restriction policy. To do this, follow these steps:

Login to the Microsoft Intune admin Center.
Click on Devices -> Enroll Devices -> Enrollment restrictions.
Verify that Personally owned devices are allowed for Windows (MDM).
Save the changes.

Updating MDM terms of use URL

Another common cause of Error Code 80180014 is incorrect MDM terms of use URL. To fix this, you need to update the MDM terms of use URL in the Azure portal. Follow these steps:

Sign in to the Azure portal and select Azure Active Directory.
Select Mobility (MDM and MAM) and click Microsoft Intune.
Select Restore default MDM URLs.
Verify that the MDM terms of use URL is set to https://portal.manage.microsoft.com/TermsofUse.aspx.
Save the changes.

Recommendations for successful device enrollment in Azure AD

Here are some additional recommendations to ensure successful device enrollment in Azure AD:

Check that your work/school account is properly added to Windows and can enroll your device to Azure AD.
Make sure the Device Enrollment restriction policy allows personally owned devices.
Verify that your device is set up for device management.

By following these best practices and recommendations, you should be able to resolve Error Code 80180014 and successfully enroll devices in Azure AD. Remember to double-check the settings and configurations to ensure a smooth enrollment process.

Frequently Asked Questions For Error Code 80180014

What Is Error Code 80180014 On School Account?

Error code 80180014 on school account is caused by the Device Enrollment restriction policy in place. To fix this, check and ensure that Personally owned devices are allowed for Windows (MDM) in the Device Enrollment restriction policy. Login to Microsoft Intune admin Center, go to Devices -> Enroll Devices -> Enrollment restrictions.

Source: Microsoft.

What Is Error Code 80180014 On Autopilot?

Error code 80180014 on autopilot is caused by the Device Enrollment restriction policy. To fix this error, you need to check and make sure Personally owned devices are allowed for Windows (MDM) in the policy. Log in to Microsoft Intune admin Center, go to Devices -> Enroll Devices -> Enrollment restrictions.

How Do I Fix Mdm Error?

To fix MDM error, follow these steps: 1. Sign in to the Azure portal and select Azure Active Directory. 2. Choose Mobility (MDM and MAM) and click Microsoft Intune. 3. Select Restore default MDM URLs and make sure the MDM terms of use URL is set to “https://portal.

manage. microsoft. com/TermsofUse. aspx”. 4. Save the changes. This will correct the MDM error.

Conclusion

To fix error code 80180014, you need to ensure that Personally owned devices are allowed for Windows (MDM) in the Device Enrollment restriction policy. Access the Microsoft Intune admin center and navigate to Devices -> Enroll Devices -> Enrollment restrictions.

This error can occur when adding a work/school account to Windows and unable to enroll the device to Azure AD. By correcting the Device Enrollment restriction policy, you can resolve this issue and successfully enroll the device. Troubleshoot-intune. blogspot. com/legal/fix-mdm-error.